My first recollection of a cycle menu was in 1971 at Los Angeles Trade Technical College. I was enrolled in…
Managing a Restaurant is 50% Numbers
There is a saying in the restaurant business “Managing a restaurant is 50% numbers”. What do I mean by this?…
IF YOU ARE GOING TO HELP ME WALK IN MY SHOES.
How did I come up with this title? It dawned on me on my last restaurant consulting job. I was…
How do I know you will be closing your restaurant soon.
I can see it in your eyes. It is a look of of defeat. You wake up every morning, fresh…
Are POS Systems putting Owners and Managers to Sleep?
What does POS stand for? POS stands for Point of Sale. This is a system that is used throughout the restaurant industry. This computerized system allows business owners…
Who Are My Customers?
Title: Who Are My Customers? Who are these people? Where did they come from? Why are they here? Years ago, you…
God Is in The Details
“It means that attention paid to small things have big reward” Nowhere can this be found then in managing a restaurant. …
Great Restaurant Experience -You Know It When It Happens.
Today is your birthday, you’re celebrating it with a new person in your life. You are taking her to your…
What Is the Most Effective Way to Manage My Restaurant?
Work on your business, not in your business- …
Resurrecting A Dying Restaurant
Much like our aging process, restaurants have life cycles. The Restaurant Life Cycle comes in phases: Birth and Infancy –…